At L8 Systems we do things differently. We invest in our people, technology and training to ensure we deliver the highest level of IT support to our managed services clients. Our clients and their satisfaction with our service is our top priority. We guarantee our support response times and our service performance.

YOU GET GREAT SUPPORT

Our managed services plan provides you with 24/7/365 support and maintenance of your systems. When you call our office you get a live voice on the phone. Our help desk is staffed with full time company employees ready to serve you. Response times are guaranteed.

YOU GET EXPERIENCE

Supporting small to medium size businesses gives us the experience to handle the most challenging and dynamic business environments. Our technicians are highly certified with the most current industry training. Our client base covers just about all sizes and industries in the business marketplace, so that you can rest assured that no matter what business you are in we have experience supporting it.

YOU GET PREDICTABLE RESULTS

In working with the small to medium business industry, we have perfected our support solution into a complete plan for the technology challenges faced in today’s world. We are proactive in our approach to your support which helps to prevent problems before they occur. Managed services supplies all the tools your business needs to make your network as reliable, secure, and problem free as possible, in fact we back it up with our system reliability guarantee. Our process for support is very well defined by consistent procedures that ensure that you get reliable predictable results.

YOU GET SOLUTIONS

Providing world class technical support and making your systems reliable are just the tip of the iceberg when you work with us. You will receive proactive recommendations to improve your network’s performance. We make sure that you have the resources you need to handle all areas of your technology landscape. Our service provides you with a virtual CIO who will consult you in all things related to your technology decisions. We consult you on technology vendors, software, equipment, network architecture, and technology budgeting. Your job is to decide what you need from technology; our job is to make it happen.

YOU GET ACCOUNTABILITY

At L8 Systems we take responsibility for ensuring that things are done right. We value communication and that is reflected in the staffing resources that we provide to each client. You have a dedicated Network Administrator assigned to you to ensure great communication and answers when you need them. We provide you with reporting related to our service ensuring that you are always informed of what you are getting. You will have regularly scheduled meetings with your virtual CIO to review your business plans, your network status, and company support performance.

Areas We Service Include